We ship NZ wide including PO Boxes and the Chatham Islands and Waiheke Island

Urban deliveries are overnight from the day of despatch and we despatch early morning every business day

Rural Deliveries can add 2 to 3 days extra and is dependent upon how often your rural postie delivers

We will meet our obligations under the Consumer Guarantees Act.

Goods may be returned for exchange or store credit so long as they are
returned in unused, original condition and the itemised receipt is presented within 28 days of purchase. The cost of returning goods to Arty Farty lies with the purchaser.

Arty Farty will accept product returns and provide you with a refund or exchanged product where:

• The product is faulty or is not of acceptable quality, or
• The product does not match the sample or our description.

Arty Farty may opt to return the product to the manufacturer / Supplier to determine the nature of the problem. Arty Farty reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.

Contact us with the description of the item damaged, what is damaged and a couple of photos so we can determine if a courier claim or a faulty claim is required.